To be sure we can best serve all of our clients, please be advised of our policies:

ARRIVAL TIME

Please aim to arrive at your scheduled appointment time. If you arrive after your scheduled appointment time, you will be charged the $10 Late Fee and it may not be possible to extend the time available for your booked service. If your service is shortened due to your late arrival, you may still be charged the full cost of the original service.

CHANGING YOUR APPOINTMENT

24-hour notice is required to reschedule or cancel a booked appointment, except in cases of contagious illness as described below.

SICKNESS OR FAMILY EMERGENCY

If you, or another person in your household, has an infectious or contagious illness, please contact us as soon as possible to reschedule your appointment for a later date. There is no penalty or timeframe required in this case, for your safety and that of other clients.

CANCELLATION POLICY

You must cancel your appointment 24 hours in advance or you will be charged the 50% cancellation fee. See the F.A.Q. page for more on cancellations. You agree to these policies upon booking.